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Frequently Asked Questions
Yes, you have 14 days to return our products. The customer must return the goods to the seller intact and in equal quantities (except in a case where they were destroyed, damaged, lost or in a reduced quantity during the delivery trip), which means that he will not be able to use the products freely in the period prior to the withdrawal of the contract.
The customer has the right to try the items within the limits necessary for the objective evaluation of the product. Any use of items that deviate from the above will be considered as use of the product, thus leading to the loss of the right of recession from the contract by the customer.
Shipping costs depend on the product size and weight and also your location. For more see our Shipping Details.
At the moment we are not shipping worldwide. Our focus at the beginning is just EU, so we can offer best possible experience. If you really like our products but you live outside EU, please feel free to contact us at info@oakneagle.com and we will try to help you.